Understanding Our Terms of Use at Simple Safety Institute

SIMPLE SAFETY INSTITUTE, LLC

TERMS OF SERVICE

Effective Date: May 5, 2026

These Terms of Service (“Terms”) constitute a legally binding agreement between Simple Safety Institute, LLC (“Company,” “we,” “our,” or “us”) and you (“User,” “you,” or “your”) governing your access to and use of our online training platform, courses, and related services. By creating an account or registering for any course, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not access or use our services.

SECTION 1 — SCOPE OF SERVICES

Simple Safety Institute, LLC provides online safety education and training courses through the LearnDash learning management system platform.
Services include but are not limited to: self-paced online courses, instructor-led sessions, safety certifications, quizzes, downloadable course materials, and continuing education resources.
The Company does not provide emergency response services, on-site consulting, or professional medical or legal advice through its platform.
Course content is for educational purposes only and does not substitute for hands-on training where required by applicable law or regulation.
The Company reserves the right to modify, suspend, or discontinue any course or feature at any time with reasonable notice where practicable.

SECTION 2 — ACCOUNT REQUIREMENTS AND REGISTRATION

Users must be at least 18 years of age to create an account. Users between 13 and 17 years of age may access the platform only with verified parental or legal guardian consent.
You agree to provide accurate, current, and complete registration information and to keep it updated.
You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
You may not share your account credentials with any other person or allow others to access your account.
The Company reserves the right to suspend or terminate accounts found to be sharing access credentials or engaging in account fraud.
One account per individual user unless explicitly authorized in writing by the Company (e.g., organizational bulk licensing arrangements).

SECTION 3 — SUBSCRIPTIONS, BILLING, AND PAYMENT

Course access may be offered on a one-time purchase basis or through recurring subscription plans.
All fees are stated in United States Dollars (USD) and are subject to change with advance notice posted on the platform.
Payment is due at the time of purchase. The Company uses third-party payment processors; your payment information is governed by those processors’ privacy and security policies.
Subscription plans automatically renew at the end of each billing cycle unless cancelled by the User prior to the renewal date.
The Company is not responsible for fees charged by your bank, credit card issuer, or financial institution in connection with payments.
Any applicable sales tax, VAT, or other charges will be calculated and displayed at checkout based on your jurisdiction.
In the event of a failed payment, the Company may suspend access to your account until payment is resolved.

SECTION 4 — CANCELLATION AND REFUND POLICY

Users may cancel a subscription at any time through their account settings. Cancellation takes effect at the end of the current billing period; access continues until that date.
Course purchases are generally non-refundable once course content has been accessed, except where required by applicable law.
Refund requests for unaccessed courses submitted within seven (7) days of purchase will be considered on a case-by-case basis. Approved refunds will be issued to the original payment method within ten (10) business days.
The Company reserves the right to deny refund requests that do not meet the eligibility criteria.
Courses purchased through third-party platforms or promotional codes may be subject to different refund terms as communicated at the time of purchase.
To request a refund, contact the Company at Andrew@Simplesafetyinstitute.com

SECTION 5 — USER CONDUCT

You agree to use the platform solely for lawful, educational purposes consistent with these Terms.
You agree NOT to:
- reproduce, distribute, or resell course content;
- use the platform to harass, defame, or harm other users or third parties;
- attempt to gain unauthorized access to any portion of the platform or its underlying systems;
- upload or transmit malicious code, spam, or harmful content;
- misrepresent your identity, credentials, or affiliation;
- engage in any activity that disrupts or interferes with the platform’s operation; or
- use automated tools, bots, or scrapers to extract course content.
You are solely responsible for all content you submit, post, or transmit through the platform, including forum posts, quiz responses, and communications with instructors.
The Company reserves the right to remove any content and take appropriate action, including account termination, for violations of this section.

SECTION 6 — INTELLECTUAL PROPERTY

All course materials, video content, written materials, graphics, logos, trademarks, software, and other content provided through the platform are the exclusive intellectual property of Simple Safety Institute, LLC or its licensed content providers and are protected by applicable U.S. and international copyright, trademark, and intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use course content solely for your own personal, non-commercial educational purposes during the term of your enrollment or subscription.
No content may be downloaded, recorded, copied, shared, republished, or repurposed without the prior written consent of the Company.
Any feedback, suggestions, or ideas you provide to the Company may be used by the Company without compensation or attribution to you.
Your account and course access do not convey any ownership interest in Company intellectual property.

SECTION 7 — THIRD-PARTY SERVICES

The platform integrates with or links to third-party services including but not limited to LearnDash (LMS), payment processors, video hosting providers, and email delivery services. These services are subject to their own terms of service and privacy policies.
The Company is not responsible for the content, practices, availability, or reliability of any third-party service.
Links to external websites do not constitute endorsement by the Company.
Your use of third-party services integrated within the platform is at your own risk.
The Company makes no warranties regarding third-party service uptime, accuracy, or security.

SECTION 8 — DISCLAIMERS

THE PLATFORM AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT.

THE COMPANY DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Course content reflects educational best practices at the time of publication and may not account for all jurisdictional variations in law, regulation, or industry standards. Users are responsible for verifying that training meets requirements applicable to their specific jurisdiction and employer.

Completion of a course or receipt of a certificate does not guarantee employment, regulatory compliance, or licensure in any profession.

The Company makes no representation that course content satisfies the requirements of any specific regulatory body, government agency, or employer unless explicitly stated in the course description.

SECTION 9 — LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SIMPLE SAFETY INSTITUTE, LLC, ITS MEMBERS, MANAGERS, EMPLOYEES, CONTRACTORS, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE PLATFORM OR COURSE CONTENT, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THE COMPANY’S TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO THE COMPANY IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES; IN SUCH JURISDICTIONS, THE COMPANY’S LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

SECTION 10 — INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Simple Safety Institute, LLC, and its members, managers, employees, contractors, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from:
- your use of the platform or course content;
- your violation of these Terms;
- your violation of any third-party rights; or
- any content you submit through the platform.
The Company reserves the right to assume exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate fully with such defense.

SECTION 11 — MODIFICATIONS TO TERMS

The Company reserves the right to update or modify these Terms at any time. Changes will be posted on the platform and will be effective upon posting unless a later effective date is specified.
Continued use of the platform after changes are posted constitutes acceptance of the revised Terms.
If changes are material, the Company will make reasonable efforts to notify registered users via email or an in-platform notification.
It is your responsibility to review these Terms periodically. The “Effective Date” at the top of this document reflects the most recent revision.

SECTION 12 — TERMINATION

The Company may suspend or terminate your account and access to the platform at any time, with or without cause, and with or without notice, if you breach these Terms or if the Company determines, in its sole discretion, that such action is necessary to protect the platform, other users, or the Company.
You may terminate your account at any time by contacting the Company or using account settings where available.
Upon termination, your license to use the platform and course content is immediately revoked. Any outstanding payment obligations survive termination.
The following sections survive termination: Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, Governing Law, and any other provision that by its nature should survive.

SECTION 13 — GOVERNING LAW AND DISPUTE RESOLUTION

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles.
Any dispute arising from or relating to these Terms or the platform shall be brought exclusively in the state or federal courts located in Duval County, Florida, and both parties irrevocably consent to the jurisdiction of those courts.
Before filing any legal claim, the parties agree to attempt in good faith to resolve any dispute through written notice and a 30-day negotiation period.
Nothing in this section prevents the Company from seeking emergency injunctive or equitable relief in any court of competent jurisdiction.

SECTION 14 — CONTACT INFORMATION

For questions, concerns, or support regarding these Terms or the platform, please contact:

Simple Safety Institute, LLC

[BUSINESS ADDRESS]

Email: [CONTACT EMAIL ADDRESS]

Please include “Terms of Service Inquiry” in the subject line of any written correspondence.

SECTION 15 — MISCELLANEOUS

These Terms, together with the Privacy Policy and any additional policies posted on the platform, constitute the entire agreement between you and the Company regarding the subject matter herein.
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
The Company’s failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
These Terms are not assignable or transferable by you without the Company’s prior written consent. The Company may freely assign these Terms.
Section headings are for convenience only and do not affect the interpretation of these Terms.

Andrew@simplesafetyinstitute.com